XILIN | SKU: CBD20W-II-Li

4,400 lb Electric Pallet Jack – Smart Handle with LCD Screen, Turtle Mode, Secure Key | Xilin CBD20W-II Li

Q: What comes in the Truck box?

When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find: Your Machine : Secured with green packing straps. Branding & Labels : Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker. Accessories : Documentation : Photos of your machine, model, serial number barcode, and brand logo for reference. Packaging : The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification. Important Notes : In cases where pallets are not used, the machine is securely packed with alternative methods. Some machines may not include a charger or power cable, depending on the model. We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!

Q: How long is your warranty?

All Xilinamerica Trucks Come with a 1-Year Limited Warranty! Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse). For full warranty details, check out our warranty page.

Q: How does my Truck come delivered?

All our trucks are delivered with free shipping straight to your doorstep! Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!

$2,080.00

🚚 U.S. Shipping Included

📦 In stock. Ships in 24–48 hours.
🚛 Free lift gate delivery. Delivered in 5–7 business days.
💲 Final price. No extra shipping cost or hidden fees.
🛡 1-year warranty included. Full support available by video, email, or phone.

1 Year Warranty

At Xilinamerica.com, we proudly back all of our trucks with a one-year limited warranty, excluding wear-and-tear parts and damages caused by misuse. Our warranty period starts from the date of receipt of the item.

Warranty Periods:

1 Year on all trucks (excluding easy-wearing parts and damages caused by human factors)
3 Months on spare parts
6 Months on batteries

Warranty Details:

Within 30 days of receipt: If there are any quality issues, we will provide free spare parts for replacement and remote technical support. If our after-sales team determines that the truck needs to be returned for repair, we will cover all round-trip shipping costs.
Between 30 days and 1 year of receipt: If any quality issues arise, we offer free spare parts and remote technical guidance. If a return for repair is required, the customer is responsible for half of the shipping costs.
After 1 year of receipt: For any quality issues, we will provide free technical support. However, replacement parts will be charged, and if a return for repair is necessary, the customer will be responsible for both the maintenance fees and shipping costs, which will be quoted based on the situation.

If you encounter any issues during the use of the truck, feel free to contact us at support@xilin.com. Our team is ready to assist you.

Free Shipping

At XilinAmerica.com, we offer fast and free shipping on most products within the contiguous United States. Please note that shipping to Hawaii, Alaska, and Puerto Rico is not included in our free shipping offer.

🚚 Free Shipping Conditions
Our FREE SHIPPING offer applies to deliveries made to commercial addresses or locations with self-unloading capability. If additional services are required—such as Lift Gate Service, Residential Delivery, or Phone Call Service—please specify at the time of ordering, as these services will incur additional fees. For more details, contact info@xilinamerica.com.

⏳ Lead Time & Delivery
Once payment is received, orders are typically processed and shipped within 48 hours, excluding holidays. Delivery time varies depending on the shipping origin and destination. While we strive for timely delivery, delays may occur, and all estimated transit times are approximate.

📦 Shipping Damage
All products are carefully inspected and securely packed before shipping. Upon delivery, please check that all packages are in good condition before signing for receipt. If there is visible damage, do not accept the delivery and refuse the shipment. Contact our sales team immediately to arrange for a replacement.

❌ Order Cancellations
Orders can be canceled before they are shipped. If an order has already been dispatched, both the outgoing and return shipping costs will be charged. Please note that a missing tracking update does not necessarily mean the item hasn’t shipped. To request a cancellation, contact us as soon as possible via phone or email during business hours. Cancellations are only valid once confirmed in writing.

✉️ Address Corrections & Changes
For any shipping address changes or corrections, reach out to us immediately to avoid additional costs.

For further details, feel free to contact us at info@xilinamerica.com.

Why Xilin

Why Choose Xilin Material Handling LLC?

The Trusted Expert in Material Handling Equipment

Xilin Material Handling LLC is a leading manufacturer specializing in the production of material handling equipment. Since our establishment, we have dedicated ourselves to creating high-quality, professional, and reliable solutions for industries worldwide. When you choose Xilin, you’re partnering with a company that values innovation, craftsmanship, and a customer-first approach.

Unmatched Product Excellence: Electric Forklifts

Our electric forklift series is at the forefront of our product range, setting new standards in material handling. Designed for optimal performance and efficiency, our electric forklifts provide:

Exceptional Performance: Engineered for a variety of material handling tasks, ensuring smooth and stable operations.
Cost-Effective Solutions: Providing high-quality equipment at competitive prices, giving you the best value for your investment.
Durability You Can Count On: Built to last with compliance to international standards, ensuring long-term reliability in the toughest environments.

Efficient Logistics and Comprehensive After-Sales Support

Fast Delivery: With strategically located warehouses, Xilin ensures prompt delivery to meet the needs of our global customers.
Expert After-Sales Service: Our dedicated after-sales team is here to assist you with everything from installation and training to regular maintenance, ensuring seamless operations and helping you overcome any challenges in your material handling needs.

Confidence in Every Partnership

At Xilin, we prioritize your success. By choosing us, you not only get access to top-tier material handling equipment but also benefit from our full range of services, designed to give you peace of mind throughout the lifecycle of your equipment. Trust Xilin for reliability, performance, and long-term value.

Choose Xilin, Choose Excellence

With Xilin Material Handling LLC, you are assured of high-quality products, dependable support, and a commitment to your business’s success. Let us help you optimize your material handling processes for greater efficiency and productivity.

For more information or inquiries, don't hesitate to contact us!

🧲 Magnetic Unlock Key

Secure & quick access with smart magnetic fob.

🎮 Integrated Smart Handle

All-in-one control for lift, drive, horn & emergency brake.

🔋 Real-Time Display

Battery & status shown clearly on the onboard screen.

💪 Enhanced Build Quality

Upgraded for durability, comfort, and long-term use.

Description

CBD20W-II Li Smart Electric Pallet Jack

The CBD20W-II Li delivers smarter pallet handling with upgraded capacity and enhanced control. With a 4,400 lb load rating, 48V lithium battery, and digital handle with magnetic key, it's ideal for warehouses and loading zones requiring efficient, secure, and powerful performance in tight spaces.

💡 Key Features & Benefits

🎛 Smart Multi-Function Handle – Lift, lower, drive, and view battery status with one ergonomic control. Magnetic key adds security.
⚙ Reinforced Steel Frame – Built with 0.16" thick steel and fork gussets for strength and long-term durability.
🔄 Compact Turning Radius – 55.7" radius and 48" forks enable smooth movement in tight warehouse aisles.
🚀 Improved Climbing Power – Handles slopes up to 5% when fully loaded, supported by a 48V motor system.
🔋 48V Quick-Swap Lithium Battery – 48V / 20Ah battery charges in 3.5 hrs and swaps in 10 seconds for minimal downtime.
🛡 Comprehensive Safety System – Features emergency reverse, overload protection, lift limit switch, and armored wheel guard.
🔇 Silent Operation – Non-marking PU wheels, quiet motor, and shock-absorbing design keep noise and vibration low.
🧱 One-Piece Rocker Arm – Ensures even force distribution and deformation resistance.
🧊 Oversized Plunger Cylinder – Reduces internal hydraulic pressure to extend service life.
🔧 Easy Maintenance – Full metal covers with open layout make servicing fast and accessible.
🐢 Upright Mode & Turtle Speed – Control low-speed operation even with vertical handle in tight environments.
🛠 Durable Metal Covers – Impact-resistant design allows fast inspection or repair.
🛑 Stable Braking System – Consistent, reliable stopping under load ensures operator safety.

🎥 Watch the Demo in Action

📊 Specifications

📦 Load Capacity	4,400 lbs
↪️ Turning Radius	55.7"
📐 Aisle Width	87"
🛻 Fork Dimensions	48" L × 27" W × 2.8" Thick
📏 Inside Fork Width	14.17"
📐 Overall Size (L×W×H)	63.6" × 27" × 44.7"
⬇️ Fork Lowered Height	3"
⬆️ Lifting Distance	4.3"
📏 Max Fork Height	7.5"
🔋 Battery	48V / 20Ah Lithium
🔌 Charger	48V / 10A External
🚚 Travel Speed (Laden)	2.86 mph
🚀 Travel Speed (Unladen)	2.98 mph

📦 What You’ll Receive

✅ Fully assembled pallet jack body (secured with straps and protective film)
✅ Handle kit (requires installation)
✅ 48V external charger
✅ Branded stickers, delivery instructions, and QR code for installation video
✅ Quick start guide with model and serial number

🛠 Handle Installation:
To reduce shipping costs and ensure safe delivery, the handle is packaged separately. Installation is simple and tool-free — just plug in and tighten. A video tutorial is provided to guide you through the process.

📬 After You Order:
Once your order ships, you will receive a shipping confirmation email with tracking details included.
If you have any questions at any stage, feel free to contact us — our team is here to help with expert support.

📄 Downloads

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Newly Designed Forks

Newly designed forks are made of 0.16" thick steel, with angled tips and side slopes for smoother entry. Reinforced ribs add extra strength, making them ideal for handling U.S. standard pallets with durability and ease.
Multifunctional Handle

The handle includes belly switch, turtle speed button with indicator, rotary throttle, magnetic key lock, horn, lift/lower buttons, and a display for battery level and error alerts. All functions are easy to reach for safe and efficient control.
Metal cover design

The front cover, top cover, and protective shield are all made of reinforced metal for added strength. This tough structure resists impact and protects internal parts, ensuring long-lasting performance in demanding work environments.
Direct Charging for Spare Battery

The spare battery can be charged directly through the battery connector without removing it from the truck. This design makes charging easier and more flexible for daily use and extended operation time.

🔎 Designed for Daily Use, Backed by Real Experience

🔧 Built for Heavy Duty Handling, Compact for Tight Spaces

The CBD20W-II lithium pallet jack features a reinforced chassis with a load capacity of 4,400 lbs. With standard 48" × 27" forks and a 56.7" turning radius, it is designed for narrow aisles, trucks, and warehouse dock operations. Steel construction and integrated caster wheels improve stability and ramp handling while keeping the overall size compact for daily logistics use.

🔋 Upgraded 24V Power System with External Fast Charging

Powered by a high-capacity 24V / 105Ah lithium battery, the CBD20W-II Li supports rapid, efficient recharging through an external 24V / 10A smart charger. The battery can be removed without tools and supports opportunity charging at any state—no need for full discharge cycles. The LED battery indicator displays real-time status:

Green: 70%–100%
Blue: 25%–70%
Red: <25%

A green indicator on the charger confirms full recharge, typically within 4–6 hours.

🛠️ Low Maintenance and Long Service Life

Daily maintenance remains simple. Operators are advised to:

Check drive and load wheels for wear or embedded debris
Lubricate tiller pivot joints and lifting linkages every 4–6 weeks
Inspect hydraulic oil level every 6 months; refill with L-HV32 if necessary
Confirm tightness of all key fasteners during quarterly checks

All major components are accessible through open chassis design without removing the battery or motor covers.

🧯 Safety Systems Integrated for Operator Protection

The handle features:

Separate buttons for lift, lower, forward, and reverse
Emergency reverse "belly button" switch with automatic retreat function
Regenerative braking when releasing the accelerator
Electromagnetic parking brake engagement when tiller is upright or released

All braking and emergency control systems are wired into the main controller for reliability.

📦 Shipped Pre-Assembled with Protective Packaging

Each CBD20W-II Li ships 95% assembled. Only the handle requires installation using two bolts, with wiring pre-connected. Protective film and foam wrapping are used to prevent scratches or damage during shipment. Accessory box includes the operation manual, charger, spare fuse, and battery key.

🛡️ Warranty & Support You Can Count On

Every CBD20W-II Li pallet jack comes with a 1-year limited warranty covering the frame, drive system, controller, and hydraulic unit. The lithium battery is covered for 6 months; fuses, switches, and wearable parts are covered for 3 months. Damage from misuse or accidents is not covered.

Here’s how our support works:

Within 30 days: Free parts, remote support, and free round-trip shipping if required
Day 31 to 1 year: Free parts and remote technical support; customer covers 50% of return shipping
After 1 year: Free lifetime tech support; parts and freight quoted as needed

Need help? Contact support@xilin.com — our U.S.-based team is always ready to assist you.

🔎 Compare Our Electric Pallet Jacks

Find the right pallet jack for your needs by comparing load capacity, dimensions, battery specifications, and travel speeds across all models.

Model	Capacity (lbs)	Turning Radius (in)	Aisle Width (in)	Fork Width Overall (in)	Single Fork Width (in)	Fork Length (in)	Fork Thickness (in)	Fork Inside Distance (in)	Overall Width (in)	Overall Length (in)	Height (in)	Fork Lowered Height (in)	Lifting Distance (in)	Lifting Height (in)	Speed Laden (mph)	Speed Unladen (mph)	Battery	Battery Type	Charger
CBD15	3300	57.1	88.6	27	6.3	48	2.1	14.37	27	65	47.2	3	4.4	7.5	2.67	2.8	24V/20AH	Lithium	24/6A built-out
CBD15W-II LI	3300	55.7	87	27	6.3	48	2.8	14.17	27	63.6	44.7	3	4.3	7.5	2.67	2.8	24V/20AH	Lithium	24V/10A built-out
CBD15WE-19	3300	56	91.7	27	6.3	48	2.1	14.37	27	67.8	49.2	3	4.5	7.5	2.67	2.98	24V65AH	Lead-acid	24/8A built-out
CBD20WE-19	4400	59.5	88.6	27	6.3	48	2.1	14.37	27	67.8	49.2	3	4.5	7.5	2.67	2.8	24V/105AH	Lead-acid	24/10A built-out
CBD20KD	4400	63.7	95.2	27	6.7	48	2.9	13.5	28	70	49.5	3.1	4.7	7.9	3.6	3.73	24V/180AH	Lead-acid	24V/30A built-in
CBD25T	5500	73.2	105	27	9.1	48	2.2	8.85	36.9	84.4	54.1	3.2	5.3	8.5	4.66	4.97	24V300AH	Lead-acid	24V/40A built-out
CBD30T	6600	73.2	105	27	9.1	48	2.2	8.85	36.9	84.4	54.1	3.2	5.3	8.5	3.72	4.03	24V300AH	Lead-acid	24V/40A built-out

Body wire harness

$194.00

View details
Handle for CBD15

(2)

$299.00

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Charger-CBD15-24V/6A

(1)

From $34.00

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Controller for CBD15

$177.00

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$31.00 off

Emergency stop switch for CBD15

(1)

$48.00 ~~$79.00~~

View details
GEL Battery For CBD15WE-19

$322.00

View details
GEL Battery For CBD20WE-19

$443.00

View details
Electric Lock Switch Set For CDD/CTDB-III CDD/CTD15BE

$54.00

View details

Battery and Charger Specifications Vary Across Models

The battery and charger specifications may differ between models. To ensure you choose the right product for your needs, please carefully review the specifications for each model.

Frequently Asked Questions

Product

What comes in the Truck box?

When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find:

Your Machine: Secured with green packing straps.
Branding & Labels: Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker.
Accessories:
Documentation: Photos of your machine, model, serial number barcode, and brand logo for reference.
Packaging: The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification.

Important Notes:

In cases where pallets are not used, the machine is securely packed with alternative methods.
Some machines may not include a charger or power cable, depending on the model.

We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!

How long is your warranty?

All Xilinamerica Trucks Come with a 1-Year Limited Warranty!
Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse).

For full warranty details, check out our warranty page.

Shipping

How does my Truck come delivered?

All our trucks are delivered with free shipping straight to your doorstep!
Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!