XILIN | SKU: CBD20W-II-Li

4,400 lb Electric Pallet Jack – Smart Handle with LCD Screen, Turtle Mode, Secure Key | Xilin CBD20W-II Li

Q: What comes in the Truck box?

When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find: Your Machine : Secured with green packing straps. Branding & Labels : Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker. Accessories : Documentation : Photos of your machine, model, serial number barcode, and brand logo for reference. Packaging : The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification. Important Notes : In cases where pallets are not used, the machine is securely packed with alternative methods. Some machines may not include a charger or power cable, depending on the model. We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!

Q: How long is your warranty?

All Xilinamerica Trucks Come with a 1-Year Limited Warranty! Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse). For full warranty details, check out our warranty page.

Q: How does my Truck come delivered?

All our trucks are delivered with free shipping straight to your doorstep! Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!

$1,880.00

Shipping calculated at checkout.

🚚 We ship all orders from our U.S. warehouse within 24–48 hours.
📦 Most orders arrive within 3–7 business days, depending on your location.
📦 Most products ship via insured freight with lift gate service included.
📦 Delivery is curbside only — the driver will not bring the unit indoors.
📞 The carrier will contact you in advance to schedule a delivery time.
✉️ Tracking information will be emailed once your order ships.
🔍 Please inspect the equipment carefully before signing the delivery receipt.
🛠 Some models may require light setup; all include a 1-year warranty and lifetime support.
📍 We ship from warehouses in California, Georgia, and Illinois.
🚗 Local pickup is available by appointment — contact us for details.

1 Year Warranty

At Xilinamerica.com, we proudly back all of our trucks with a one-year limited warranty, excluding wear-and-tear parts and damages caused by misuse. Our warranty period starts from the date of receipt of the item.

Warranty Periods:

1 Year on all trucks (excluding easy-wearing parts and damages caused by human factors)
3 Months on spare parts
6 Months on batteries

Warranty Details:

Within 30 days of receipt: If there are any quality issues, we will provide free spare parts for replacement and remote technical support. If our after-sales team determines that the truck needs to be returned for repair, we will cover all round-trip shipping costs.
Between 30 days and 1 year of receipt: If any quality issues arise, we offer free spare parts and remote technical guidance. If a return for repair is required, the customer is responsible for half of the shipping costs.
After 1 year of receipt: For any quality issues, we will provide free technical support. However, replacement parts will be charged, and if a return for repair is necessary, the customer will be responsible for both the maintenance fees and shipping costs, which will be quoted based on the situation.

If you encounter any issues during the use of the truck, feel free to contact us at support@xilin.com. Our team is ready to assist you.

Shipping Policy

At XilinAmerica.com, shipping fees are calculated separately and displayed at checkout. Most items are shipped from our U.S. warehouse within 48 hours of order confirmation.

📦 Shipping Coverage
We currently ship to all 48 contiguous U.S. states. For deliveries to Hawaii, Alaska, and Puerto Rico, please contact us for a custom quote before placing your order.

⏳ Lead Time & Delivery
Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). Estimated delivery times vary by destination and shipping method.

📋 Shipping Rates
Shipping costs are based on product type, weight, and delivery location. These rates are visible either on the product page or during checkout. For bulk orders or custom shipping needs, contact info@xilinamerica.com for assistance.

⚠️ Shipping Damage
All items are carefully inspected and packed before shipment. Upon delivery, please inspect your order before signing. If damage is visible, **refuse the shipment** and contact us immediately for support.

❌ Order Cancellations
Orders may be canceled before shipment. If the order has already been dispatched, shipping fees (both ways) will apply. A tracking delay does not always mean the product hasn’t shipped.

✉️ Address Changes
If you need to change the delivery address after placing an order, please contact us immediately. Additional charges may apply if the item has already shipped.

For further questions, reach out to: **info@xilinamerica.com**

Why Xilin

Why Choose Xilin Material Handling LLC?

The Trusted Expert in Material Handling Equipment

Xilin Material Handling LLC is a leading manufacturer specializing in the production of material handling equipment. Since our establishment, we have dedicated ourselves to creating high-quality, professional, and reliable solutions for industries worldwide. When you choose Xilin, you’re partnering with a company that values innovation, craftsmanship, and a customer-first approach.

Unmatched Product Excellence: Electric Forklifts

Our electric forklift series is at the forefront of our product range, setting new standards in material handling. Designed for optimal performance and efficiency, our electric forklifts provide:

Exceptional Performance: Engineered for a variety of material handling tasks, ensuring smooth and stable operations.
Cost-Effective Solutions: Providing high-quality equipment at competitive prices, giving you the best value for your investment.
Durability You Can Count On: Built to last with compliance to international standards, ensuring long-term reliability in the toughest environments.

Efficient Logistics and Comprehensive After-Sales Support

Fast Delivery: With strategically located warehouses, Xilin ensures prompt delivery to meet the needs of our global customers.
Expert After-Sales Service: Our dedicated after-sales team is here to assist you with everything from installation and training to regular maintenance, ensuring seamless operations and helping you overcome any challenges in your material handling needs.

Confidence in Every Partnership

At Xilin, we prioritize your success. By choosing us, you not only get access to top-tier material handling equipment but also benefit from our full range of services, designed to give you peace of mind throughout the lifecycle of your equipment. Trust Xilin for reliability, performance, and long-term value.

Choose Xilin, Choose Excellence

With Xilin Material Handling LLC, you are assured of high-quality products, dependable support, and a commitment to your business’s success. Let us help you optimize your material handling processes for greater efficiency and productivity.

For more information or inquiries, don't hesitate to contact us!

🧲 Magnetic Unlock Key

Secure & quick access with smart magnetic fob.

🎮 Integrated Smart Handle

All-in-one control for lift, drive, horn & emergency brake.

🔋 Real-Time Display

Battery & status shown clearly on the onboard screen.

💪 Enhanced Build Quality

Upgraded for durability, comfort, and long-term use.

Description

CBD20W-II Li Smart Electric Pallet Jack

The CBD20W-II Li delivers smarter pallet handling with upgraded capacity and enhanced control. With a 4,400 lb load rating, 48V lithium battery, and digital handle with magnetic key, it's ideal for warehouses and loading zones requiring efficient, secure, and powerful performance in tight spaces.

💡 Key Features & Benefits

🎛 Smart Multi-Function Handle – Lift, lower, drive, and view battery status with one ergonomic control. Magnetic key adds security.
⚙ Reinforced Steel Frame – Built with 0.16" thick steel and fork gussets for strength and long-term durability.
🔄 Compact Turning Radius – 55.7" radius and 48" forks enable smooth movement in tight warehouse aisles.
🚀 Improved Climbing Power – Handles slopes up to 5% when fully loaded, supported by a 48V motor system.
🔋 48V Quick-Swap Lithium Battery – 48V / 20Ah battery charges in 3.5 hrs and swaps in 10 seconds for minimal downtime.
🛡 Comprehensive Safety System – Features emergency reverse, overload protection, lift limit switch, and armored wheel guard.
🔇 Silent Operation – Non-marking PU wheels, quiet motor, and shock-absorbing design keep noise and vibration low.
🧱 One-Piece Rocker Arm – Ensures even force distribution and deformation resistance.
🧊 Oversized Plunger Cylinder – Reduces internal hydraulic pressure to extend service life.
🔧 Easy Maintenance – Full metal covers with open layout make servicing fast and accessible.
🐢 Upright Mode & Turtle Speed – Control low-speed operation even with vertical handle in tight environments.
🛠 Durable Metal Covers – Impact-resistant design allows fast inspection or repair.
🛑 Stable Braking System – Consistent, reliable stopping under load ensures operator safety.

🎥 Watch the Demo in Action

📊 Specifications

📦 Load Capacity	4,400 lbs
↪️ Turning Radius	55.7"
📐 Aisle Width	87"
🛻 Fork Dimensions	48" L × 27" W × 2.8" Thick
📏 Inside Fork Width	14.17"
📐 Overall Size (L×W×H)	63.6" × 27" × 44.7"
⬇️ Fork Lowered Height	3"
⬆️ Lifting Distance	4.3"
📏 Max Fork Height	7.5"
🔋 Battery	48V / 20Ah Lithium
🔌 Charger	48V / 10A External
🚚 Travel Speed (Laden)	2.86 mph
🚀 Travel Speed (Unladen)	2.98 mph

📦 What You’ll Receive

✅ Fully assembled pallet jack body (secured with straps and protective film)
✅ Handle kit (requires installation)
✅ 48V external charger
✅ Branded stickers, delivery instructions, and QR code for installation video
✅ Quick start guide with model and serial number

🛠 Handle Installation:
To reduce shipping costs and ensure safe delivery, the handle is packaged separately. Installation is simple and tool-free — just plug in and tighten. A video tutorial is provided to guide you through the process.

📬 After You Order:
Once your order ships, you will receive a shipping confirmation email with tracking details included.
If you have any questions at any stage, feel free to contact us — our team is here to help with expert support.

📄 Downloads

Reviews (0)

Newly Designed Forks

Newly designed forks are made of 0.16" thick steel, with angled tips and side slopes for smoother entry. Reinforced ribs add extra strength, making them ideal for handling U.S. standard pallets with durability and ease.
Multifunctional Handle

The handle includes belly switch, turtle speed button with indicator, rotary throttle, magnetic key lock, horn, lift/lower buttons, and a display for battery level and error alerts. All functions are easy to reach for safe and efficient control.
Metal cover design

The front cover, top cover, and protective shield are all made of reinforced metal for added strength. This tough structure resists impact and protects internal parts, ensuring long-lasting performance in demanding work environments.
Direct Charging for Spare Battery

The spare battery can be charged directly through the battery connector without removing it from the truck. This design makes charging easier and more flexible for daily use and extended operation time.

🔎 Designed for Daily Use, Backed by Real Experience

🔧 Built for Heavy Duty Handling, Compact for Tight Spaces

The CBD20W-II lithium pallet jack features a reinforced chassis with a load capacity of 4,400 lbs. With standard 48" × 27" forks and a 56.7" turning radius, it is designed for narrow aisles, trucks, and warehouse dock operations. Steel construction and integrated caster wheels improve stability and ramp handling while keeping the overall size compact for daily logistics use.

🔋 Upgraded 24V Power System with External Fast Charging

Powered by a high-capacity 24V / 105Ah lithium battery, the CBD20W-II Li supports rapid, efficient recharging through an external 24V / 10A smart charger. The battery can be removed without tools and supports opportunity charging at any state—no need for full discharge cycles. The LED battery indicator displays real-time status:

Green: 70%–100%
Blue: 25%–70%
Red: <25%

A green indicator on the charger confirms full recharge, typically within 4–6 hours.

🛠️ Low Maintenance and Long Service Life

Daily maintenance remains simple. Operators are advised to:

Check drive and load wheels for wear or embedded debris
Lubricate tiller pivot joints and lifting linkages every 4–6 weeks
Inspect hydraulic oil level every 6 months; refill with L-HV32 if necessary
Confirm tightness of all key fasteners during quarterly checks

All major components are accessible through open chassis design without removing the battery or motor covers.

🧯 Safety Systems Integrated for Operator Protection

The handle features:

Separate buttons for lift, lower, forward, and reverse
Emergency reverse "belly button" switch with automatic retreat function
Regenerative braking when releasing the accelerator
Electromagnetic parking brake engagement when tiller is upright or released

All braking and emergency control systems are wired into the main controller for reliability.

📦 Shipped Pre-Assembled with Protective Packaging

Each CBD20W-II Li ships 95% assembled. Only the handle requires installation using two bolts, with wiring pre-connected. Protective film and foam wrapping are used to prevent scratches or damage during shipment. Accessory box includes the operation manual, charger, spare fuse, and battery key.

🛡️ Warranty & Support You Can Count On

Every CBD20W-II Li pallet jack comes with a 1-year limited warranty covering the frame, drive system, controller, and hydraulic unit. The lithium battery is covered for 6 months; fuses, switches, and wearable parts are covered for 3 months. Damage from misuse or accidents is not covered.

Here’s how our support works:

Within 30 days: Free parts, remote support, and free round-trip shipping if required
Day 31 to 1 year: Free parts and remote technical support; customer covers 50% of return shipping
After 1 year: Free lifetime tech support; parts and freight quoted as needed

Need help? Contact support@xilin.com — our U.S.-based team is always ready to assist you.

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Still exploring your options?

We carry a full range of material handling equipment — including manual stackers, electric pallet jacks, forklifts, order pickers, tow tractors, and lift tables. Every model on our site is available for sale.

Not sure which model fits your needs?

Our team can help you choose the right equipment based on your pallet type, warehouse layout, and lifting goals.

✅ Visit our U.S. warehouse to view machines in person, or contact us to request a factory-direct customization.

📞 Email: info@xilinamerica.com

Frequently Asked Questions

Product

What comes in the Truck box?

When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find:

Your Machine: Secured with green packing straps.
Branding & Labels: Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker.
Accessories:
Documentation: Photos of your machine, model, serial number barcode, and brand logo for reference.
Packaging: The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification.

Important Notes:

In cases where pallets are not used, the machine is securely packed with alternative methods.
Some machines may not include a charger or power cable, depending on the model.

We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!

How long is your warranty?

All Xilinamerica Trucks Come with a 1-Year Limited Warranty!
Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse).

For full warranty details, check out our warranty page.

Shipping

How does my Truck come delivered?

All our trucks are delivered with free shipping straight to your doorstep!
Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!