4,400 lb Electric Pallet Jack – Smart Handle with LCD Screen, Turtle Mode, Secure Key | Xilin CBD20W-II Li
4,400 lb Electric Pallet Jack – Smart Handle with LCD Screen, Turtle Mode, Secure Key | Xilin CBD20W-II Li is backordered and will ship as soon as it is back in stock.
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1 Year Warranty
1 Year Warranty
At Xilinamerica.com, we proudly back all of our trucks with a one-year limited warranty, excluding wear-and-tear parts and damages caused by misuse. Our warranty period starts from the date of receipt of the item.
Warranty Periods:
- 1 Year on all trucks (excluding easy-wearing parts and damages caused by human factors)
- 3 Months on spare parts
- 6 Months on batteries
Warranty Details:
- Within 30 days of receipt: If there are any quality issues, we will provide free spare parts for replacement and remote technical support. If our after-sales team determines that the truck needs to be returned for repair, we will cover all round-trip shipping costs.
- Between 30 days and 1 year of receipt: If any quality issues arise, we offer free spare parts and remote technical guidance. If a return for repair is required, the customer is responsible for half of the shipping costs.
- After 1 year of receipt: For any quality issues, we will provide free technical support. However, replacement parts will be charged, and if a return for repair is necessary, the customer will be responsible for both the maintenance fees and shipping costs, which will be quoted based on the situation.
If you encounter any issues during the use of the truck, feel free to contact us at support@xilin.com. Our team is ready to assist you.
Shipping Policy
Shipping Policy
At XilinAmerica.com, shipping fees are calculated separately and displayed at checkout. Most items are shipped from our U.S. warehouse within 48 hours of order confirmation.
📦 Shipping Coverage
We currently ship to all 48 contiguous U.S. states. For deliveries to Hawaii, Alaska, and Puerto Rico, please contact us for a custom quote before placing your order.
⏳ Lead Time & Delivery
Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). Estimated delivery times vary by destination and shipping method.
📋 Shipping Rates
Shipping costs are based on product type, weight, and delivery location. These rates are visible either on the product page or during checkout. For bulk orders or custom shipping needs, contact info@xilinamerica.com for assistance.
⚠️ Shipping Damage
All items are carefully inspected and packed before shipment. Upon delivery, please inspect your order before signing. If damage is visible, **refuse the shipment** and contact us immediately for support.
❌ Order Cancellations
Orders may be canceled before shipment. If the order has already been dispatched, shipping fees (both ways) will apply. A tracking delay does not always mean the product hasn’t shipped.
✉️ Address Changes
If you need to change the delivery address after placing an order, please contact us immediately. Additional charges may apply if the item has already shipped.
For further questions, reach out to: **info@xilinamerica.com**
Why Xilin
Why Xilin
Why Choose Xilin Material Handling LLC?
The Trusted Expert in Material Handling Equipment
Xilin Material Handling LLC is a leading manufacturer specializing in the production of material handling equipment. Since our establishment, we have dedicated ourselves to creating high-quality, professional, and reliable solutions for industries worldwide. When you choose Xilin, you’re partnering with a company that values innovation, craftsmanship, and a customer-first approach.
Unmatched Product Excellence: Electric Forklifts
Our electric forklift series is at the forefront of our product range, setting new standards in material handling. Designed for optimal performance and efficiency, our electric forklifts provide:
- Exceptional Performance: Engineered for a variety of material handling tasks, ensuring smooth and stable operations.
- Cost-Effective Solutions: Providing high-quality equipment at competitive prices, giving you the best value for your investment.
- Durability You Can Count On: Built to last with compliance to international standards, ensuring long-term reliability in the toughest environments.
Efficient Logistics and Comprehensive After-Sales Support
- Fast Delivery: With strategically located warehouses, Xilin ensures prompt delivery to meet the needs of our global customers.
- Expert After-Sales Service: Our dedicated after-sales team is here to assist you with everything from installation and training to regular maintenance, ensuring seamless operations and helping you overcome any challenges in your material handling needs.
Confidence in Every Partnership
At Xilin, we prioritize your success. By choosing us, you not only get access to top-tier material handling equipment but also benefit from our full range of services, designed to give you peace of mind throughout the lifecycle of your equipment. Trust Xilin for reliability, performance, and long-term value.
Choose Xilin, Choose Excellence
With Xilin Material Handling LLC, you are assured of high-quality products, dependable support, and a commitment to your business’s success. Let us help you optimize your material handling processes for greater efficiency and productivity.
For more information or inquiries, don't hesitate to contact us!
🧲 Magnetic Unlock Key
Secure & quick access with smart magnetic fob.
🎮 Smart Handle
All-in-one control for lift, drive, horn & emergency brake.
🔋 Real-Time Display
Battery & status shown clearly on the onboard screen.
💪 Enhanced Build Quality
Upgraded for durability, comfort, and long-term use.
Description
Description
CBD20W-II Li Smart Electric Pallet Jack
The CBD20W-II Li delivers smarter pallet handling with upgraded capacity and enhanced control. With a 4,400 lb load rating, 48V lithium battery, and digital handle with magnetic key, it's ideal for warehouses and loading zones requiring efficient, secure, and powerful performance in tight spaces.
💡 Key Features & Benefits
- 🎛 Smart Multi-Function Handle – Lift, lower, drive, and view battery status with one ergonomic control. Magnetic key adds security.
- ⚙ Reinforced Steel Frame – Built with 0.16" thick steel and fork gussets for strength and long-term durability.
- 🔄 Compact Turning Radius – 55.7" radius and 48" forks enable smooth movement in tight warehouse aisles.
- 🚀 Improved Climbing Power – Handles slopes up to 5% when fully loaded, supported by a 48V motor system.
- 🔋 48V Quick-Swap Lithium Battery – 48V / 20Ah battery charges in 3.5 hrs and swaps in 10 seconds for minimal downtime.
- 🛡 Comprehensive Safety System – Features emergency reverse, overload protection, lift limit switch, and armored wheel guard.
- 🔇 Silent Operation – Non-marking PU wheels, quiet motor, and shock-absorbing design keep noise and vibration low.
- 🧱 One-Piece Rocker Arm – Ensures even force distribution and deformation resistance.
- 🧊 Oversized Plunger Cylinder – Reduces internal hydraulic pressure to extend service life.
- 🔧 Easy Maintenance – Full metal covers with open layout make servicing fast and accessible.
- 🐢 Upright Mode & Turtle Speed – Control low-speed operation even with vertical handle in tight environments.
- 🛠 Durable Metal Covers – Impact-resistant design allows fast inspection or repair.
- 🛑 Stable Braking System – Consistent, reliable stopping under load ensures operator safety.
🎥 Watch the Demo in Action
📊 Specifications
📦 Load Capacity | 4,400 lbs |
↪️ Turning Radius | 55.7" |
📐 Aisle Width | 87" |
🛻 Fork Dimensions | 48" L × 27" W × 2.8" Thick |
📏 Inside Fork Width | 14.17" |
📐 Overall Size (L×W×H) | 63.6" × 27" × 44.7" |
⬇️ Fork Lowered Height | 3" |
⬆️ Lifting Distance | 4.3" |
📏 Max Fork Height | 7.5" |
🔋 Battery | 48V / 20Ah Lithium |
🔌 Charger | 48V / 10A External |
🚚 Travel Speed (Laden) | 2.86 mph |
🚀 Travel Speed (Unladen) | 2.98 mph |
⚖️ Service Weight | 310 lbs |
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PRODUCT HIGHLIGHTS
🔎 Designed for Daily Use, Backed by Real Experience
🔧 Practical Design, Built for Daily Use
The CBD20W-II-Li electric pallet jack features a reinforced chassis and upgraded load capacity of 4,400 lbs. With standard 48" × 27" forks and a 56.7" turning radius, it offers smooth maneuverability in tight spaces like trucks, small warehouses, and back-of-store areas. The steel body and stabilizing wheels enhance control on ramps and rough flooring.🔋 High-Capacity Lithium Power
This model is powered by a 24V/20Ah lithium battery, paired with a 24V/6A external charger. The battery supports partial charging at any time and is easily removed without tools. The LCD handle displays real-time charge level and diagnostic codes:- Green: 70–100%
- Blue: 25–70%
- Red: under 25%
🛠️ Easy Maintenance Access
Designed for routine use, the CBD20W-II-Li offers tool-friendly access via its open-frame structure. Maintenance includes:- Check wheels regularly for wear and debris
- Lubricate the tiller and lift joints every 4–6 weeks
- Inspect and top up hydraulic oil (L-HV32) every 6 months
- Ensure bolts and pins stay secure after transport or heavy loads
🧯 Safe & Intuitive Operation
The multi-function handle offers controls for lifting, lowering, movement, horn, and emergency reverse. Pressing the red belly button triggers automatic reverse to avoid injury. Regenerative braking activates when the throttle is released, and the electromagnetic brake engages automatically when the tiller is vertical or released.📦 What You’ll Receive
- ✅ Fully assembled pallet jack body (protected with foam and wrap)
- ✅ Handle kit (requires simple installation)
- ✅ 24V external charger
- ✅ LCD control handle with battery display
- ✅ Quick start guide and installation instructions
🛠 Handle Installation
For safe shipping, the handle is packed separately. Installation is quick and tool-free—just plug in the connector and tighten two screws. All wiring is pre-connected. A video guide is available via QR code inside the box.🚚 Shipping, Delivery & Warranty
- 📦 Ships within 48 hours from U.S. warehouses in California, Georgia, and Illinois
- 🚛 Delivered by insured freight with liftgate — curbside only
- 🔌 All accessories, including charger, included in box
- 📍 Local pickup available by appointment
- 🛡 Includes a 1-year limited warranty on essential components
- ⚙️ Full U.S.-based parts support — most replacements in stock
- ✉️ Tracking emailed once your order ships
- 📞 Carrier will call ahead to schedule delivery
- 🔍 Inspect before signing the delivery receipt
We provide lifetime technical support and stock most common replacement parts in our U.S. warehouses for quick service. Contact support@xilin.com for assistance at any stage.
All electric pallet jack
View allFrequently Asked Questions
Product
What comes in the Truck box?
What comes in the Truck box?
When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find:
- Your Machine: Secured with green packing straps.
- Branding & Labels: Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker.
- Accessories:
- Documentation: Photos of your machine, model, serial number barcode, and brand logo for reference.
- Packaging: The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification.
Important Notes:
- In cases where pallets are not used, the machine is securely packed with alternative methods.
- Some machines may not include a charger or power cable, depending on the model.
We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!
How long is your warranty?
How long is your warranty?
All Xilinamerica Trucks Come with a 1-Year Limited Warranty!
Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse).
For full warranty details, check out our warranty page.
Shipping
How does my Truck come delivered?
How does my Truck come delivered?
All our trucks are delivered with free shipping straight to your doorstep!
Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!