WARRANTY：
All trucks sold at Xilinamerica.com offers one-year limited warranty except easy-wearing parts and human damages.For Spare parts order, warranty period is 3months, battery is 6months.
The warranty periods begin on the date of item’s receipt.
1.Within 30 days of the receipt, if the trucks exist any quality problems, we offer free spare parts for replacement and professional remote technical guidance. In case our after-sale department determined the truck is necessary to return for repair, all round-trip shipping costs will be borne by us.
2.Between 30 days-1 years of the receipt, if the trucks exist any quality problems, we offer free spare parts for replacement and professional remote technical guidance. In case the truck is determined to return for repair, the customer needs to bear half of the freight.
3.After 1 year of the receipt, if the trucks exist any quality problem, free technical guidance will be provided, however for the replacement parts need to be charged, and if customer wants to return the truck for repair, correspondent maintenance charges as well as all the freight will be charged which will be quoted in depends.
During use the truck, if you have any problems please feel freely contact us by support@xilin.com, our team will be at your service.