At Xilinamerica.com, we provide fast and free shipping options to the contiguous United States on most products（except Hawaii，Alaska and Purto Rico).
US Free Shipping
“FREE SHIPPING”, the price term is based on the delivery to commercial and self-unload address type, if additional services, such as Lift Gate Service, Residential Delivery Service, or Phone Call Service, please specify at the time of ordering and needs to charge in extra. So please contact info@xilin.com in further.
Lead time: With receipt of payment, products normally will be delivered out within 48hours except the holidays and the timeless of transportation to your door depends on the origination of the shipment and distance to the destination. Delays are always possible and all processing and delivery figures are estimates.
Shipping Damage: All products will be inspected and packed carefully for delivery, but in case of any damage probability during transportation, please kindly check all the packages are in good condition before you sign for receipt, if there is obvious damage to the unit, you should refuse to sign for the goods and reject it, meanwhile please contact the sales team to re-schedule.
Cancellations: Orders can be cancelled until they ship. Both ways of shipping would be charged to recall a package that has shipped. Please keep in mind that if a tracking is not uploaded yet, it does not mean the product has not been shipped. Please check with us as soon as possible to cancel an order. Any cancellations must be made by mail or phone during normal business hours to ensure it gets pulled before shipping. Only with our confirmation in writing by mails, means the cancelation is approved.
For any other helps like address corrections or changes, and so on, please get in touch with us as soon as possible to avoid any extra cost incurred.