3,300 lb Electric Pallet Jack – Compact, Turtle Mode, 48" x 27" Forks | Xilin CBD15
wheels were here in 4 days and just what I needed.
I must say that it definitely makes my life easier I don't have to be pulling pallets as I used to do so I'm very grateful and happy I made the sacrifice to purchase it thank You so much.
My pallet jack came in a hurry, like 5 days after I ordered it. I had it shipped to my work that has a loading/receiving dock. You will have to attach the handle to the pallet jack. Also it's shipped on a wooden pallet all boxed up which is good,but 500lbs on top of a pallet is going to be challenging for some. For most people involved in shipping and receiving it will be well received. Lots of power in this little pallet jack. Charger is external, like most fork lift trucks
Excellent Easter of ordering system
Great to have in our Shop to move pallets. Easy to use and very helpful in our daily operations.
Very versatile and powerful. Really handy and works great. Highly recommend it
Got the truck in and it took roughly 30 mins to put it together. You can tell the instructions have been translated, they are kind of hard to follow, but you can make sense of them. We have a Toyota electric pallet jack and comparing this to that is night and day, however, the Toyota is 4x the price. The motor on this unit is less responsive than the Toyota, and build quality is cheaper on this. It is also a very light unit, so sometimes it needs a little coaxing to get into a tight pallet. Overall you get what you pay for. This is a good unit with a great price and I would buy it again, having now seen it in person.
It is very practical, comfortable, it is very easy to handle, the battery lasts the time estimated by the factory. I recommend this product
this is just what we were looking for
Xilin Hydraulic Pallet Jack 7700lbs Capacity 48"Lx27"W Fork BF3500 Bundle Sale
once unpacked and the handle installed and charged fully
once we raise the lift it keeps lowering without engaging the handle!
we tried calling multiple times and no response from your company
Flip Carter 8044001407
Sorry we missed your call. Regarding your feedback, we speculate that the chain may not have passed through the pin hole when the handle was installed. Our after-sales team will contact you and assist you in resolving the issue.
We only just rec'd it, but so far, so good. We love it!
The change was easy for me Forklift running like new now!!!
Love the strength & battery life.I wish the safety button wasn’t so hard to reach to get it to start motion.
I have a problem the palet jack no move. The power light flashing code 3.2 but im still waiting for the cusTomer suppor to help me for fix it but i dont recieve any help
This seems to be a problem with brakes. Please release the brake, but keep the wires connected, then try again to see if you can move the truck.
We have replied to you before, pls kindly check back for your message, as well as we will contact you further via email. Our engineers will assist you in resolving the issue.
Bought a CBD15 in March, solenoid went bad, can't find a way to recieve any service for a replacement part. Very frustrating.
We really like the lift when it worked.
Sorry for the inconvenience. It may be due to a communication problem, we didn't got your previous feedback, we will contact you right away to deal with it.
If there is a problem, you can contact us directly by email, website message, or phone.
The jack is great, only thing that we had a problem with was the chain that controls the lowering had a loop in and we did not realize that until we had installed the handle so we had to remove it and figure out how to get the loop out.
It would be nice if the chain was somehow fastened down so this doesn't happen to someone else.
We are a small business and the driveway leading to our warehouse is pretty long and on an incline so we were concerned about it getting up the hill. We get about 20+ pallets in every year. This product was exactly what we needed and works great!
Purchased the machine online. From the beginning I was answered with really good customer service to coordinate the shipment. Despite some delays and my challenges in operating the machine at the beginning, the team at Xillin went above and beyond to make sure I am satisfied and that the machine works as it should be. We are a small company and this was our first large tool and we are happy we landed on this company. There could be some issues, but the way the team helped to mitigate them made a difference and I appreciate it. Would recommend buying from them.
This Jack works great, and I would recommend it to anyone. It's quiet and holds a long change and easy to assemble and no problem lifting the weight. This is a great buy.
Be careful in ordering on line the handle shown is a generic picture and doesnt work on all CBD15 lifts. After emailing Xilin I found I needed a custom handle and needed to return previous one ordered that would not work. After receiving correct handle we had the lift up and running in no time.