3,300 lb Electric Pallet Jack – Compact, Turtle Mode, 48" x 27" Forks | Xilin CBD15
3,300 lb Electric Pallet Jack – Compact, Turtle Mode, 48" x 27" Forks | Xilin CBD15 is backordered and will ship as soon as it is back in stock.
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1 Year Warranty
1 Year Warranty
At Xilinamerica.com, we proudly back all of our trucks with a one-year limited warranty, excluding wear-and-tear parts and damages caused by misuse. Our warranty period starts from the date of receipt of the item.
Warranty Periods:
- 1 Year on all trucks (excluding easy-wearing parts and damages caused by human factors)
- 3 Months on spare parts
- 6 Months on batteries
Warranty Details:
- Within 30 days of receipt: If there are any quality issues, we will provide free spare parts for replacement and remote technical support. If our after-sales team determines that the truck needs to be returned for repair, we will cover all round-trip shipping costs.
- Between 30 days and 1 year of receipt: If any quality issues arise, we offer free spare parts and remote technical guidance. If a return for repair is required, the customer is responsible for half of the shipping costs.
- After 1 year of receipt: For any quality issues, we will provide free technical support. However, replacement parts will be charged, and if a return for repair is necessary, the customer will be responsible for both the maintenance fees and shipping costs, which will be quoted based on the situation.
If you encounter any issues during the use of the truck, feel free to contact us at support@xilin.com. Our team is ready to assist you.
Shipping Policy
Shipping Policy
At XilinAmerica.com, shipping fees are calculated separately and displayed at checkout. Most items are shipped from our U.S. warehouse within 48 hours of order confirmation.
📦 Shipping Coverage
We currently ship to all 48 contiguous U.S. states. For deliveries to Hawaii, Alaska, and Puerto Rico, please contact us for a custom quote before placing your order.
⏳ Lead Time & Delivery
Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). Estimated delivery times vary by destination and shipping method.
📋 Shipping Rates
Shipping costs are based on product type, weight, and delivery location. These rates are visible either on the product page or during checkout. For bulk orders or custom shipping needs, contact info@xilinamerica.com for assistance.
⚠️ Shipping Damage
All items are carefully inspected and packed before shipment. Upon delivery, please inspect your order before signing. If damage is visible, **refuse the shipment** and contact us immediately for support.
❌ Order Cancellations
Orders may be canceled before shipment. If the order has already been dispatched, shipping fees (both ways) will apply. A tracking delay does not always mean the product hasn’t shipped.
✉️ Address Changes
If you need to change the delivery address after placing an order, please contact us immediately. Additional charges may apply if the item has already shipped.
For further questions, reach out to: **info@xilinamerica.com**
Why Xilin
Why Xilin
Why Choose Xilin Material Handling LLC?
The Trusted Expert in Material Handling Equipment
Xilin Material Handling LLC is a leading manufacturer specializing in the production of material handling equipment. Since our establishment, we have dedicated ourselves to creating high-quality, professional, and reliable solutions for industries worldwide. When you choose Xilin, you’re partnering with a company that values innovation, craftsmanship, and a customer-first approach.
Unmatched Product Excellence: Electric Forklifts
Our electric forklift series is at the forefront of our product range, setting new standards in material handling. Designed for optimal performance and efficiency, our electric forklifts provide:
- Exceptional Performance: Engineered for a variety of material handling tasks, ensuring smooth and stable operations.
- Cost-Effective Solutions: Providing high-quality equipment at competitive prices, giving you the best value for your investment.
- Durability You Can Count On: Built to last with compliance to international standards, ensuring long-term reliability in the toughest environments.
Efficient Logistics and Comprehensive After-Sales Support
- Fast Delivery: With strategically located warehouses, Xilin ensures prompt delivery to meet the needs of our global customers.
- Expert After-Sales Service: Our dedicated after-sales team is here to assist you with everything from installation and training to regular maintenance, ensuring seamless operations and helping you overcome any challenges in your material handling needs.
Confidence in Every Partnership
At Xilin, we prioritize your success. By choosing us, you not only get access to top-tier material handling equipment but also benefit from our full range of services, designed to give you peace of mind throughout the lifecycle of your equipment. Trust Xilin for reliability, performance, and long-term value.
Choose Xilin, Choose Excellence
With Xilin Material Handling LLC, you are assured of high-quality products, dependable support, and a commitment to your business’s success. Let us help you optimize your material handling processes for greater efficiency and productivity.
For more information or inquiries, don't hesitate to contact us!
🔋 Lithium Battery Power
24V lithium, fully charged in just 3 hours.
🏋️♂️ 3300 lbs Capacity
Strong lift for daily warehouse use.
🛣️ 8% Gradeability
Climbs slopes with ease and stability.
⚖️ Only 251 lbs
Ultra-light, easy to maneuver in tight aisles.
Description
Description
CBD15 Lithium Electric Pallet Jack
Compact and powerful. The CBD15 offers 3,300 lbs capacity, electric lift & drive, lithium battery, and fast battery swap — perfect for tight warehouses, deliveries, or retail use.
💡 Key Features & Benefits
- 🔋 24V/20Ah Lithium Battery – Charges in 3.5 hrs, runs up to 3 hrs.
- ⚙ Electric Lift & Drive – Reduces manual labor, increases efficiency.
- 🔄 57.1" Turning Radius – Ideal for trucks, containers, narrow aisles.
- 🔧 10-Second Battery Swap – Quick-release design minimizes downtime.
- 🛠 Open Chassis – Simplifies repairs with clear component layout.
- 🪓 Reinforced Rocker Arm – One-piece frame, stronger and more durable.
- 📦 Durable Fork Design – 2.1" thick with slope tips for smooth entry.
- 🎚 Multi-Function Handle – Controls lift, drive, horn, and safety.
- 🧳 Strong Yet Lightweight – Easy handling with excellent load stability.
- 🔇 Silent PU Wheels – No floor marks, absorbs shock, runs quiet.
- 🛡 Overload Protection – Prevents damage from excess lifting load.
- 🔌 Emergency Stop – Cuts power instantly when needed.
- 🆘 Reverse Belly Switch – Ensures operator safety in reverse use.
- ✅ Low Cost, High Value – Electric performance near manual jack price.
🎥 Watch the CBD15 in Action
See how the CBD15 lifts, drives, and turns in real warehouse conditions. A quick 1-minute demo for first-time users.
📊 Specifications
| 📦 Load Capacity | 3,300 lbs |
| ↪️ Turning Radius | 57.1" |
| 📐 Aisle Width | 88.6" |
| 🛻 Fork Dimensions | 48" L × 27" W × 2.1" Thick |
| 📏 Inside Fork Width | 14.37" |
| 📐 Overall Size (L×W×H) | 65" × 27" × 47.2" |
| ⬇️ Fork Lowered Height | 3.1" |
| ⬆️ Lifting Height | 4.4" |
| 🧯 Lowering Height | 7.5" |
| 🔋 Battery | 24V / 20Ah Lithium |
| 🔌 Charger | 24V / 6A External |
| 🚚 Travel Speed (Laden) | 2.67 mph |
| 🚀 Travel Speed (Unladen) | 2.8 mph |
📦 What You’ll Receive
- ✅ Fully assembled pallet jack body (secured with straps and protective film)
- ✅ Handle kit (requires installation)
- ✅ 24V external charger
- ✅ Branded stickers, delivery instructions, and QR code for installation video
- ✅ Quick start guide with model and serial number
🛠 Handle Installation:
To reduce shipping costs and ensure safe delivery, the handle is packaged separately. Installation is simple and tool-free — just plug in and tighten. A video tutorial is provided to guide you through the process.
📬 After You Order:
Once your order ships, you will receive a shipping confirmation email with tracking details included.
If you have any questions at any stage, feel free to contact us — our team is here to help with expert support.
Reviews (6)
Reviews (6)
Customer Reviews
👍
We only just rec'd it, but so far, so good. We love it!
I have a problem the palet jack no move. The power light flashing code 3.2 but im still waiting for the cusTomer suppor to help me for fix it but i dont recieve any help
This seems to be a problem with brakes. Please release the brake, but keep the wires connected, then try again to see if you can move the truck.
We have replied to you before, pls kindly check back for your message, as well as we will contact you further via email. Our engineers will assist you in resolving the issue.
Bought a CBD15 in March, solenoid went bad, can't find a way to recieve any service for a replacement part. Very frustrating.
We really like the lift when it worked.
Sorry for the inconvenience. It may be due to a communication problem, we didn't got your previous feedback, we will contact you right away to deal with it.
If there is a problem, you can contact us directly by email, website message, or phone.
Great pallet jack with a small turn radius. Perfect to use on trucks
PRODUCT HIGHLIGHTS
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Lithium Battery Compartment Design
The lithium battery is securely enclosed inside the vehicle to prevent shaking or movement. This design ensures safer operation, protects the battery from damage, and helps extend its service life..
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Multifunctional Handle
The multi-function handle includes a rotary knob for forward and reverse, emergency reverse button, turtle speed button, lifting button, and lowering knob. All controls are within easy reach, making operation smooth and intuitive.
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PU Fork Wheel
PU wheels are built for long-lasting performance with low noise and great shock absorption. They leave no marks on the floor and handle rough or uneven ground smoothly, ensuring quiet and reliable operation.
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Emergency Stop with Dual Function
The emergency stop switch cuts power instantly in critical situations and also functions as a power lock. This dual-purpose design adds an extra layer of safety and makes operation more secure and reliable.
🔎 Designed for Daily Use, Backed by Real Experience
🔧 Practical Design, Built for Daily Use
The CBD15 lithium pallet jack is designed for simple, safe, and efficient daily handling of palletized goods. Its compact 48" x 27" fork structure and small turning radius make it ideal for tight spaces and standard pallet widths. A full steel chassis and integrated castor wheels offer solid stability, even on ramps or uneven surfaces. The ergonomic tiller arm allows full control over movement, lifting, and emergency stop without needing to reposition your hand.🔋 Easy Battery Management
This model runs on a 24V/20Ah lithium battery that's removable and maintenance-free. It features a built-in charging port with an external 24V/6A charger that connects directly without tools. Charging takes about 3–5 hours, and LED indicator lights show charging status in real-time. Thanks to the lithium design, the battery holds steady output even at low charge and can be safely recharged anytime—no full discharge required.🛠️ Low Maintenance Design
Built with simplicity in mind, the CBD15 requires minimal maintenance. Users should:- Inspect the front wheels and drive wheel regularly for wear or debris
- Lubricate the tiller arm pivot point and lifting linkage every few weeks
- Check the hydraulic cylinder and fittings for signs of leaks
- Ensure all bolts and pins remain tight after heavy use or transport
🧯 Safe & Simple to Operate
The handle features clearly labeled controls: lift, lower, forward, reverse, horn, and emergency reverse. When the red belly button switch is pressed, the jack automatically backs away to prevent operator injury. An electromagnetic brake activates when the handle is released or upright, holding the jack firmly in place. The unit also includes an internal current limiter and lift cut-off at max height to prevent overloading and overextension. All of this ensures safe handling—even for first-time electric jack users.📦 Quick Setup & Secure Shipping
The pallet jack ships 95% assembled—only the handle needs to be attached. No special tools are required, and the included instruction sheet makes setup fast and intuitive. Internal wiring for the handle is pre-connected, so once it's secured in place, the truck is ready to use. All units are wrapped in protective film and foam to prevent scratches or shifting during transport.🛡️ Warranty & Support You Can Count On
Every CBD15 jack comes with a 1-year limited warranty covering essential components under normal use. Batteries are covered for 6 months, and spare parts for 3 months. Wear parts and misuse-related issues are not covered.Here’s how our support works:
- Within 30 days: Free parts, remote tech support, and free round-trip shipping if return is required.
- Day 31 to 1 year: Free parts and remote assistance. Customer pays half the return shipping if repair is needed.
- After 1 year: We continue to provide free remote tech support. Any parts or shipping will be quoted based on your situation.
For help or questions, email us at support@xilin.com. Our U.S.-based team is here to assist with setup, usage, or troubleshooting at any stage.
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Frequently Asked Questions
Product
What comes in the Truck box?
What comes in the Truck box?
When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find:
- Your Machine: Secured with green packing straps.
- Branding & Labels: Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker.
- Accessories:
- Documentation: Photos of your machine, model, serial number barcode, and brand logo for reference.
- Packaging: The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification.
Important Notes:
- In cases where pallets are not used, the machine is securely packed with alternative methods.
- Some machines may not include a charger or power cable, depending on the model.
We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!
How long is your warranty?
How long is your warranty?
All Xilinamerica Trucks Come with a 1-Year Limited Warranty!
Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse).
For full warranty details, check out our warranty page.
Shipping
How does my Truck come delivered?
How does my Truck come delivered?
All our trucks are delivered with free shipping straight to your doorstep!
Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!
