High-Lift Electric Straddle Stacker 3,300 lb – 220" Lift, Smart Handle, Adjustable Forks, Compact for Narrow Aisles | Xilin CTDR15-III-220
High-Lift Electric Straddle Stacker 3,300 lb – 220" Lift, Smart Handle, Adjustable Forks, Compact for Narrow Aisles | Xilin CTDR15-III-220 is backordered and will ship as soon as it is back in stock.
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1 Year Warranty
1 Year Warranty
At Xilinamerica.com, we proudly back all of our trucks with a one-year limited warranty, excluding wear-and-tear parts and damages caused by misuse. Our warranty period starts from the date of receipt of the item.
Warranty Periods:
- 1 Year on all trucks (excluding easy-wearing parts and damages caused by human factors)
- 3 Months on spare parts
- 6 Months on batteries
Warranty Details:
- Within 30 days of receipt: If there are any quality issues, we will provide free spare parts for replacement and remote technical support. If our after-sales team determines that the truck needs to be returned for repair, we will cover all round-trip shipping costs.
- Between 30 days and 1 year of receipt: If any quality issues arise, we offer free spare parts and remote technical guidance. If a return for repair is required, the customer is responsible for half of the shipping costs.
- After 1 year of receipt: For any quality issues, we will provide free technical support. However, replacement parts will be charged, and if a return for repair is necessary, the customer will be responsible for both the maintenance fees and shipping costs, which will be quoted based on the situation.
If you encounter any issues during the use of the truck, feel free to contact us at support@xilin.com. Our team is ready to assist you.
Shipping Policy
Shipping Policy
At XilinAmerica.com, shipping fees are calculated separately and displayed at checkout. Most items are shipped from our U.S. warehouse within 48 hours of order confirmation.
📦 Shipping Coverage
We currently ship to all 48 contiguous U.S. states. For deliveries to Hawaii, Alaska, and Puerto Rico, please contact us for a custom quote before placing your order.
⏳ Lead Time & Delivery
Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). Estimated delivery times vary by destination and shipping method.
📋 Shipping Rates
Shipping costs are based on product type, weight, and delivery location. These rates are visible either on the product page or during checkout. For bulk orders or custom shipping needs, contact info@xilinamerica.com for assistance.
⚠️ Shipping Damage
All items are carefully inspected and packed before shipment. Upon delivery, please inspect your order before signing. If damage is visible, **refuse the shipment** and contact us immediately for support.
❌ Order Cancellations
Orders may be canceled before shipment. If the order has already been dispatched, shipping fees (both ways) will apply. A tracking delay does not always mean the product hasn’t shipped.
✉️ Address Changes
If you need to change the delivery address after placing an order, please contact us immediately. Additional charges may apply if the item has already shipped.
For further questions, reach out to: **info@xilinamerica.com**
Why Xilin
Why Xilin
Why Choose Xilin Material Handling LLC?
The Trusted Expert in Material Handling Equipment
Xilin Material Handling LLC is a leading manufacturer specializing in the production of material handling equipment. Since our establishment, we have dedicated ourselves to creating high-quality, professional, and reliable solutions for industries worldwide. When you choose Xilin, you’re partnering with a company that values innovation, craftsmanship, and a customer-first approach.
Unmatched Product Excellence: Electric Forklifts
Our electric forklift series is at the forefront of our product range, setting new standards in material handling. Designed for optimal performance and efficiency, our electric forklifts provide:
- Exceptional Performance: Engineered for a variety of material handling tasks, ensuring smooth and stable operations.
- Cost-Effective Solutions: Providing high-quality equipment at competitive prices, giving you the best value for your investment.
- Durability You Can Count On: Built to last with compliance to international standards, ensuring long-term reliability in the toughest environments.
Efficient Logistics and Comprehensive After-Sales Support
- Fast Delivery: With strategically located warehouses, Xilin ensures prompt delivery to meet the needs of our global customers.
- Expert After-Sales Service: Our dedicated after-sales team is here to assist you with everything from installation and training to regular maintenance, ensuring seamless operations and helping you overcome any challenges in your material handling needs.
Confidence in Every Partnership
At Xilin, we prioritize your success. By choosing us, you not only get access to top-tier material handling equipment but also benefit from our full range of services, designed to give you peace of mind throughout the lifecycle of your equipment. Trust Xilin for reliability, performance, and long-term value.
Choose Xilin, Choose Excellence
With Xilin Material Handling LLC, you are assured of high-quality products, dependable support, and a commitment to your business’s success. Let us help you optimize your material handling processes for greater efficiency and productivity.
For more information or inquiries, don't hesitate to contact us!
High-Lift Electric Straddle Stacker 3,300 lb – 220" Lift, Smar...
🔋 24V/200Ah Side-Pull Battery
High-capacity GEL battery supports long shifts and is easy to replace.
🛡️ Full Safety Controls
Includes emergency reverse, overload valve, and automatic braking.
🧠 Smart AC Drive & Display
Real-time status screen with low-maintenance AC motor and smooth performance.
⚖️ Stable & Low Center Design
Optimized chassis and vertical drive wheel for better control and balance.
Description
Description
CTDR15-III-220 Electric Pallet Stacker
The CTDR15-III-220 offers a 3,300 lb capacity and a massive 220" lift height, ideal for high-rack stacking in logistics centers, manufacturing plants, and warehouses. Equipped with an AC drive motor, side-pull battery system, and advanced control logic, it delivers stability, energy efficiency, and precise handling.
💡 Key Features & Benefits
- 🎯 Adjustable Forks & Straddle Legs – Fits a wide range of pallets and shelf layouts.
- 🔁 Easy Steering & 4-Point Support – Long tiller + balanced frame ensures controlled turning.
- 📦 Operator-Aligned Layout – Left-side walk-behind positioning offers great fork visibility in narrow aisles.
- 🎛 All-in-One Handle – Includes lift/lower, turtle speed, throttle, horn, creep mode, and upright travel.
- 🛞 Vertical Drive Motor – 55 dB operation with sealed housing, liquid gearbox, and long-life design.
- 🔊 Low-Noise Hydraulics – Rubber isolation + mast damping = smooth, quiet descent.
- 🧿 Reinforced Mast Design – Upper travel limit switch, side cylinders, clear oil routing, and 1.4" ground clearance.
- 🔩 Modular & Serviceable Frame – Bolt-on mast, 90% electrical integration, and organized internals.
- 🔋 Side-Pull Battery System – Quick battery swap via side access for efficient fleet operation.
- 🛠 Maintenance-Friendly Access – Easy reach to drive motor, balance wheels, electricals, and switches.
- 🧱 Stable 4-Point Frame – Enhanced load distribution for stacking without rear counterweight.
- 🧰 Regenerative Braking – Extends brake life and improves energy efficiency.
- 🧭 Proportional Lift & Lower – Smooth movement using HPI hydraulic unit + auto pressure lockout.
- 🖥 Smart Dashboard – Monitors battery, faults, hours, and voltage-triggered lift lockout.
- ⚡ AC Drive Motor – Brushless, maintenance-free, with powerful startup torque for heavy loads.
- 🎚 Smart Drive Zones – Brake zones A/C, drive in Zone B, creep mode upright for precision control.
📊 Specifications
| 📦 Load Capacity | 3,300 lbs |
| 📐 Load Center | 23.6" |
| ↪️ Turning Radius | 65.1" |
| 📏 Aisle Width | 98.4" |
| 🛻 Fork Dimensions | 42" L × 7.8–31.5" W × 1.3" Thick |
| 📏 Inside Fork Width | 0.1"–23.6" |
| 📐 Overall Width | 46.5"–62.3" |
| 📐 Overall Length | 82.5" |
| 🔺 Max Lifting Height | 220" |
| 📏 Mast Height (Lowered/Extended) | 97.6" / 242.5" |
| ⬇️ Fork Lowered Height | 2.8" |
| 🔋 Battery | 24V / 200Ah |
| 🔌 Charger | 24V / 30A External |
| 🚚 Travel Speed (L/U) | 3.6 / 3.7 mph |
| ⬆️ Lifting Speed (L/U) | 3.5 / 6.3 inch/s |
| ⬇️ Lowering Speed (L/U) | 6.3 / 5.9 inch/s |
| ⚖️ Service Weight | 2980 lbs |
Reviews (0)
Reviews (0)
PRODUCT HIGHLIGHTS
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Multifunction Handle with Safety Features
The handle includes an emergency reverse switch, turtle speed mode, and auto deceleration. It remains in braking mode when upright or horizontal, enhancing safety and ensuring better control during operation.
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Hydraulic Cylinder with Safety Valve
The cylinder features a built-in explosion-proof valve that prevents sudden drops even if a hose breaks. This design protects the operator from accidents and ensures safer lifting under all conditions.
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Side-Access Battery Compartment
The side door and battery cover open easily, allowing the battery to slide out from the side. This design simplifies battery replacement and maintenance, making daily operation more efficient and user-friendly.
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Highly Integrated Electrical System
The modular electrical design offers up to 90% component integration, making maintenance and troubleshooting faster and easier. This improves reliability and reduces downtime in daily operation.
🔎 Designed for Daily Use, Backed by Real Experience
🔧 High-Reach Electric Stacker for Narrow Aisles
The CTDR15-III-220 is a fully electric straddle stacker with a 3,300 lb load capacity and a maximum lift height of 220". Its adjustable forks and wide-leg design provide excellent support for closed-bottom pallets. With its reinforced mast and compact body, this stacker is ideal for tight warehouse spaces that require vertical stacking.🔋 24V Lead-Acid System with External Charging
The truck runs on two 12V lead-acid batteries (210Ah combined), supported by an external 24V/30A charger. Simply plug the charger into a standard 110V outlet. Charging typically takes 8–10 hours. The side-mounted battery tray offers easy access during service.🛠️ Easy Maintenance for Daily Operation
Routine service helps extend equipment life. Key maintenance points include:- Change hydraulic oil annually (L-HV32 grade, approx. 12L)
- Replace gear oil in drive unit every 12 months (GL-5 85W/90)
- Lubricate moving parts such as mast rollers and steering arms regularly
- Inspect wiring, switches, and brakes every 1–2 months
🧯 Built-In Safety for Everyday Use
The ergonomic tiller head includes lift/lower buttons, throttle, horn, and an emergency reverse switch. Additional safety features:- Electromagnetic brake engages when handle is upright
- Speed automatically slows when forks are raised
- Emergency stop button on the dashboard
- Overload protection via hydraulic pressure valve
- Regenerative braking during deceleration
📦 What You’ll Receive
- ✅ Fully assembled CTDR15-III-220 electric stacker (shrink-wrapped and palletized)
- ✅ External 24V / 30A charger
- ✅ Accessories: battery key, charger cable, fuse, printed manual
🛠 Handle Installation
No assembly is required. This unit ships fully assembled and tested. After charging, it’s ready to operate.🚚 Shipping, Delivery & Warranty
- 📦 Ships from our U.S. warehouses in California, Georgia, or Illinois within 48 hours
- 🚛 Delivered via liftgate truck (curbside only)
- 🔌 External charger and accessories included in the shipment
- 📍 Local warehouse pickup available by appointment
- ✉️ Tracking number will be emailed once shipped
- 📞 The carrier will call to schedule a delivery time
- 🔍 Please inspect the equipment before signing the receipt
🛡 1-Year Warranty + Lifetime Technical Support
All new units come with a 1-year limited warranty covering motors, hydraulics, and the electrical system. Batteries are covered for 6 months; switches and fuses for 3 months.Our support policy:
- First 30 days: Free parts, remote support, and round-trip shipping if needed
- Day 31 to 1 year: Free parts and remote support; customer pays 50% of return freight
- After 1 year: Lifetime free technical support; parts and shipping quoted case-by-case
Need help? Email us anytime at support@xilin.com.
❓ Frequently Asked Questions
🔋 Q1: How long does the battery last per charge?
Under normal warehouse conditions, a full charge supports 4–6 hours of operation. Charge overnight for best results.⚡ Q2: What type of power outlet is required to charge this stacker?
The external charger works with any standard 110V wall outlet in the U.S. No special wiring is needed.📦 Q3: Does this ship fully assembled?
Yes, the stacker arrives fully assembled and tested. Just charge the battery before first use.🏠 Q4: Can this unit be used on a standard concrete warehouse floor?
Absolutely. The stacker is equipped with solid rubber wheels suitable for smooth indoor surfaces.🔧 Q5: Do I need to do any maintenance on the battery?
The battery is sealed and requires no user maintenance. Just keep it charged and store it in a dry place.📏 Q6: Will this stacker fit through a standard doorway?
The unit is designed to pass through typical 36" wide warehouse doors. Please double-check the full specs for your use case.📄 Q7: Where can I get a replacement charger or key?
We keep all spare parts in U.S. stock. Just contact us via email, and we’ll send you the correct replacement.🛡 Q8: What kind of support do you offer after the sale?
We provide lifetime tech support via email and phone. During the warranty period, you’ll also receive free parts and shipping support per our warranty terms.all Straddle Electric Stackers
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Frequently Asked Questions
Product
What comes in the Truck box?
What comes in the Truck box?
When you receive your equipment, everything is packed for easy setup, with attention to detail. Here’s what you can expect to find:
- Your Machine: Secured with green packing straps.
- Branding & Labels: Stickers with brand logo, installation video QR code, and a "Delivery Attention" sticker.
- Accessories:
- Documentation: Photos of your machine, model, serial number barcode, and brand logo for reference.
- Packaging: The machine is wrapped with stretch film and accompanied by the BOL (Bill of Lading) for easy identification.
Important Notes:
- In cases where pallets are not used, the machine is securely packed with alternative methods.
- Some machines may not include a charger or power cable, depending on the model.
We ensure you receive everything you need to get started, with a level of care you won’t find elsewhere!
How long is your warranty?
How long is your warranty?
All Xilinamerica Trucks Come with a 1-Year Limited Warranty!
Enjoy peace of mind knowing that your truck is backed by our 1-Year warranty (excluding wear-and-tear parts and damages from misuse).
For full warranty details, check out our warranty page.
Shipping
How does my Truck come delivered?
How does my Truck come delivered?
All our trucks are delivered with free shipping straight to your doorstep!
Most trucks arrive fully assembled, while a few may require simple setup. You can easily follow our assembly tutorials and videos for guidance. If you need further assistance, our customer support team is always available to help!
